1. I have a hair tip question. I was wondering if there is any problem with using multiple conditioners at a time after washing my hair. After shampooing, I use your conditioner along with a protein treatment and another anti-breakage conditioner at the same time and sit under a heating cap. Do you know of any problems with using many conditioners at one time? My hair seems fine but I just want to make sure that I'm not putting too much stuff on my hair at once. Thanks
Kyshia, the purpose of a deep conditioning is to improve the hairs
condition. Based on what you have told me you are wasting
your money by putting 3 protein products on your hair
at once. Save the protein treatments until you have
severe breakage. They are not needed constantly. The
anti-breakage conditioner also from the name appears
to be a protein product. Are you hurting your hair?
No. Are you wasting your money? You cant rush the improvement
process along. It takes time not an abundance of products
to achieve success.
2. Has your conditioner formula changed? I conditioned my hair with one of the 8 oz conditioners and found that the conditioner was a lot thinner than the first bottle I purchased from you (the 16 oz. conditioner had a thicker consistency to it, like that of shaving cream). I used about the same amount of conditioner as before, and sat under the dryer for about 20 minutes. About 5 minutes after I started using it, liquid was oozing down my face and neck. This didn't happen with the other bottle of conditioner. I didn't think anything of it and just placed a towel around my shoulders. When I rinsed the conditioner out my hair, my hair had a greasy feel to it and was kind of stiff. I towel dried my hair and sat under the dryer, like I always do for about 20 minutes before I finished drying it with a blow dryer for about 5 minutes. My hair had a heavy feel to it, sort of like when you put grease in your hair. I curled it using the curling iron and still my hair was a little hard with no movement. My hair also had the smell of grease. When I went to work the next day, I got caught in the wind. My hair was sticking up all over my head when I walked through the door (very embarassing!). Usually when I this happens, my hair settles back down once I get out of the wind and usually looks very sexy. I used the conditioner again 4 days later and my hair was worst. So I didn't use it any more, instead Ive been using a conditioner that I bought from my hairdresser. Anyway before my son came home from college, I asked him if he had any of the old conditioner left that I gave him and he said he hadnt used it. When he got home, I used the old conditioner on my hair the next day, after which my hair was soft with the movement I had before. Something just is not like it used to be!!!!
Carmella, we recently had a change in chemist in the lab and were experiencing consistency issues. If you initially purchased around July 2002 this is when the problem started. The lab put a thickner in my product which was soaking up the oil that was there purposely. The product you would have gotten before was the error. They corrected it to the product I approved 1984. The product you have now is what I recommend and approved. The Dew was not affected.
Other sisters who got the error (error only in that
the oils were not there that were needed and the stimulant
was weakened) are questioning if we changed the formula.
Not intentionally. As you can see it worked for you
because you had a different expectation. The product
you had before will work but it is not as I developed.
Because the thickner absorbed the oils, they were not
left on the hair as heavily as the product you have
You are not going to be able to condition with UBH conditioner, apply heat and have movement in your hair because of the oils that are purposely left on the hair to combat dryness.
You are certainly welcome to return the conditioner for a refund. You may also consider this. Use the UBH conditioner on Friday night when you dont have to go out and dont want your hair smooth and bouncy. The oils will act like a hot oil treatment and greatly improve the elasticity in your hair. Sunday night reshampoo your hair and use another conditioner and prepare your hair as you would when you go to work. You can reshampoo your hair at anytime after using the UBH conditioner however you will not want to do this EVERY TIME as it really defeats the purpose of leaving the oil in your hair. That will make you happier and give you the look you are wanting. If you are going to improve your hair you need to oils. Deep condition 1X per week when you dont have to have swinging bouncy hair. Get the hair first then we can swing it (get my point) Still I will refund you if you want to return the products.
3. Is there such a thing as over-conditioning your hair?
Over conditioning should not be your concern. Using products that improve your hair is what you need to focus on.
4. I have finally read your incredible book, AND used your wonderful conditioner!!! My hair is already along the road to recovery. Now, having said that, I have some questions for you. Should I use your conditioner every time I shampoo, and if not, what should I use??
If you hair is in very bad shape when you first start
my method, it is okay to deep condition each time you
wash. I have gotten to the point where my hair is in
such good condition that when I wash on Wednesday I
only apply lotion creme and dry under the hooded dryer.
Now that I have natural hair I often only wash 1X per
week because it is so time consuming (3 hrs from start
to finish) If I am having a lot of breakage, I will
do a protein treatment instead of UBH conditioner.
5. I get my hair professional done every two weeks. I wash my own hair in between. Should I take the conditioner to the beauty shop with me?
Deep conditioning 1X per week is the minimum. It is not necessary to take the product into the hair salon unless you absolutely want them to use only that. Just ensure you continue your weekly deep conditioning treatments when you are not in the salon chair. Whether they do your deep conditioning or you do them yourself, it does not matter. You just want to ensure you are using a product at least once a week that will improve your hair like UBH conditioner will.
6. Since, I still have a large bottle of my Proxcity conditioner left, I was wondering if I put the Proxicity on for three minutes and rinsed and used your product for the 20 minutes would that cause a negative reaction to my hair?
Dont know, I would recommend (if you still want to use Proxcity) that you do that on days you are not using UBH conditioner. Your product may contain something that will coat your hair and not allow my conditioner to go inside the hair as is required to improve your hairs condition.
7. Can we prevent hair breakage by using the conditioner?
Prevent hair breakage is not the point. You will always
have hair breakage. The point is to minimize breakage
and Yes UBH conditioner will do that if the damage is
8. I comb my hair after I finish washing the conditioner out and spraying the dew in it, is this a bad move, should I let the hair air dry without combing the hair through?
I do not recommend combing chemically processed hair wet as it can cause further damage to already fragile hair.
9. When I put a deep conditioner on my hair, Do I have to wash it out, because of the left over residue? Your book says that we should only wash it once with shampoo, because of the drying effects, but on your instructions that you send with the conditioner says that you should shampoo it out. I haven't been shampooing it out just rinsing it out as much as possible.
I think there is a misunderstanding here. Yes, a deep
conditioner has to be RINSED out. If you want to use
the DEW and not have the hair weighed down by the oils
left behind from the Conditoner, you can reshampoo the
hair. This step of reshampooing is not necessary if
you dont mind the oils left behind by the conditioner.
You are doing it right. Just rinsing out is fine. Reshampoo
only if you want the movement in the hair that will
be inhibited by the oils in the conditioner.
10. Do I need to apply heat every time I use your conditioner?
I use heat every time I use my conditioner because otherwise
it is a waste to use it without it. Heat of course makes
the hairshaft swell open and the product goes inside.
Without the heat you are merely wasting the product.
I generally only deep condition on the weekend unless
I am having too much breakage.
11. I only deep condition with heat once a week. I used the motions as sort of a quick in the shower conditioner to just moisturize, soften and go. I looked at your conditioner as really a deep one that should be used with heat. I would like to make it exclusively my only conditioner but if it doesn't work without heat then, I would need something for the "in between" deep conditioner. let me know, please
You are correct to use my conditioner only when you use heat to deep condition.
12. I sometimes use motions after shampoo moisturizing conditioner with silicone, is this bad?
I dont use Motions conditioner and therefore can not say if it is helping or is bad for you so I cant comment on it. I will give my opinion on Silicone in your conditioner as it is a cuticle smoother. It does nothing benefical as far as conditioning ability in my experience. Silicone sits on the hair. A good conditioner needs to improve the condition of the hair. In other words, the silicone will smooth your hair making you think you have nice soft shiny hair giving the appearance of good condition and it really may just be the product coating your hair. In the end you have done nothing to improve the hair at all.
13. Is a leave in conditioner necessary?
No a moisturizer is necessary - depending on the ingredients, the name can be misleading!
14. Have you looked at Affirm's Dry scalp conditioner?
No I have not because I don't focus on the scalp with any of my hair products. In my experience, the scalp is NOT the problem.
15. I prefer to wear my hair
down, when the top is thicker with new growth. My hair
becomes drier after weekly salon visit, and still continues
to thin and lose luster even after their so called miracle
deep conditioning treaments.
One of the reasons we have short hair is because of
hair care professionals. Their deep conditioners generally
do not provide any real benefits for our hair. My deep
conditioner actually strengthens your hair while lubricating
it. Most conditioners on the market provide no real
benefit. My conditioner because it contains protein
which builds on to the hair making it thicker.
16. What are the exact ingredients for your conditioner? I need to know for my dermetologist
Go to the Product Ordering page and scroll to the conditioner
bottle (or click the bottle to go to the conditioner.html
page). The conditioner ingredients are on that page
when you scroll down.
17. You implied that you use Apoghee. Have you tried the Pro Vitamin Leave in Conditioner? If so, what did you think of it?
I have not tried Pro vitamin products because I know
that vitamins have absolutely no benefit externally
to the hair. This is the kind of hype I stay clear of.
Especially if they are proclaiming something that I
know is not true. Do they believe it? If they do, they
obviously do not know hair well enough to be developing
products for my hair!
18. Would it be ok if I used an instant conditioner AFTER I rinse the deep conditioner out for detangling and softening purposes ONLY?
No problem, after a deep conditioner. Instant/leave-in
conditioners generally contain ingredients which coats
the hair and smoothes it at the same time. You may need
to clarify more because of buildups. If you can find
a good creme rinse it actually is better. But it is
okay to use the instant/leave-in for detangling and
19. I have been reviewing your website and am really interested in taking the steps necessary to increase the healthiness of my hair with your products. I just had one question before I start. Is your conditioner considered a deep conditioner which can be used once a week or a protein treatment conditioner to be used when there is breakage thus using another type of conditioner until it is time for protein treatments?
UBH conditioner is a regular maintenance product that is used to deep condition weekly. If your breakage is severe, you need to do a protein treatment like Aphogee
20. Can you recommend a deep conditioner (other than your own) that I could use until yours becomes available in the UK. It would be quite expensive to try ordering it off the internet with postage and packaging (plus I don't like ordering off the internet for security reasons). You must have found some half decent deep conditioners before you created your own, I'm still not sure how to determine a good one. I tried All Ways conditioner as I was convinced it would be really good as it was herbal, but the plastic cap was full of water when I was finished, which you said would mean it's not good. In the past I've used QP Elasta's intense, but I never tried it under a drier hood. I'm don't want to waste money by buying loads of different products just to find they're no good. Can you help, pleeeease!??!??
I can not recommend a good conditioner to you because
my hair conditioner is the only hair conditioner I use
for my hair care and the only one on the market that
really addresses our hair care needs that I speak about
in the book. Thus the reason I developed it because
the industry was lacking in good conditioners for our
hair. Regretfully if you decide to use other products,
it is your responsibility to find a good one not mine
21. How soon should I do my deep conditioner?
Start immediately and do one at least once a week as before or twice if you have time to deep condition.
22. I have been using 911 leave in conditioner and it has not done anything to help my daughters hair.
911 is not a product I personally would recommend. Leave in conditioners are not what your daughter needs. If she is getting breakage, she needs a deep conditioner with protein and oils in it. She needs to go under some form of heat with the product on her hair to make the hairshaft swell open so the product goes inside where it needs to be. Please get a copy of my book. Then and only then can you find out why she has this problem and how to correct it. It is the best $15 investment you can make for your daughters hair.
23. I wash my hair 2 to 3 days a week, with each wash I have been deep conditioning using your product. Am I deep conditioning too much?
No not if your hair is in bad condition. My hair is in very good condition now so I ensure I deep condition at least once a week. Two times are good if you are working to improve the hairs present condition.
24. I read the entire book and found it to be very informative with "common sense" hair care. As other women mentioned in their testimonials, I too am experiencing the hard hair after deep conditioning.
Protein makes the hair hard purposely! Soften it with
a creme moisturizer or you can use an instant/leave-in
conditioner as a creme rinse if you can not find one
on the store shelves.
25. Your products are wonderful. I have been using them for over a month, in addition to reading your book and a (first time user to an Affirm relaxer by a license beautician), I have already seen a diffence in texture, not equal to other relaxers and I agree that this is by far the best relaxer for black hair . I have hair past my shoulder now, and I follow your regimen faithfully and am anxious to see longer, and healthier hair next year around this time. Also do I have to use dome dryer each time I deep condition or can I just alternate from time to time and wear cap for 20 minutes then rinse. I'll keep you informed with my progress..
Using my conditioner with heat is important. Without
it you dont get the full benefits of the product. The
cap will provide some benefit but not as much as the
hooded dryer. You can do it once a week but go no longer
without deep conditioning with the dryer. Putting the
products on your head without heat is a waste of the
26. I just wanted to give you an update. i just used the conditioner. now this is my third bottle. as you know i got the 16 oz and i was asking about all the oil i saw, well let me tell you how IT IS WONDERFUL. my hair came out better than the last bottle i had. my scalp stopped itching.. is each bottle the same. i realize people are putting the conditioner in the bottle so i realize like a car, sometimes more of one thing can be in it than another. but overall they are the same, right? i am very pleased just wanted you to know.
My products are formulated in a lab so the ingredients
are the same each time. (one of the benefits of lab
formulation) We did have an unintentional change when
a new chemist came on board but have since corrected
the error. Because the product contains the oils and
they can separate, it is recommended the products be
protected from heat. However, it does not lessen the
effectiveness of the products just because the oil has
risen to the top. Remix by shaking is all that is required.
Thanks for letting me know how this has worked for you
and continued success to you.
27. Cathy, should I part my hair in four sections and then apply the conditioner ( to distribute it evenly)?
28. I apply the conditioner and comb it through. Is that Okay?
Do NOT comb the conditioner through the hair! Combing wet, damaged chemically processed hair can increase the damage by combing.
29. Although I plan to switch to your conditioner, I still have about 4 lbs of Queen Helene, and I can't afford to just throw it away. How can I add the stimulant factor to my current conditioner?
My two stimulants in my product are pepperment oil and menthol. Adding them to your product may or may not help you achieve your goal. If your product does not contain protein like mine and the oils, it will provide little benefit by adding the stimulant.